Maximum Number of Ssh Sessions Are Active Please Try Again Later Sonicwall

Editor's Note: This web log was originally posted in September of 2016. It has been reviewed for clarity and accuracy by GlobalSign Product Manager Sebastian Schulz and updated accordingly.

Sometimes, fifty-fifty  PKI veterans struggle with ordering or installing SSL/TLS certificates. This does not propose a lack of knowledge – rather, those processes tin bring upwards previously unseen errors. Ordering the correct certificate, creating a CSR, downloading it, installing information technology, and testing it to make sure there are no problems are all areas where one may see errors.

Nosotros desire to assistance make the process every bit simple as possible from commencement to finish. For that reason, nosotros collated our acme queries and bug that customers may face during ordering or installation. We hope this weblog will help you avoid those pitfalls and streamline your time to completion, but if you have a trouble that you cannot solve using this blog you can all the same cheque out the GlobalSign Support Knowledge Base or submit a ticket.

Choosing the Right Blessing Method

In that location are three ways to have your domain verified with us: approver e-mail, HTTP verification, and DNS TXT tape. And if at some point yous abound tired of verifying domains every fourth dimension you order a certificate, why not give Managed SSL a endeavor?

Note: When ordering an SSL Certificate from our arrangement, approval methods cannot be inverse once chosen.

Approver Email


When placing an club, you tin choose from the following email addresses to permit us to verify your domain:

  • admin@domain.com
  • ambassador@domain.com
  • hostmaster@domain.com
  • postmaster@domain.com
  • webmaster@domain.com

An electronic mail will be sent to the selected address and upon receipt of the email you can click a link to verify the domain is yours.

Notation: Brand sure you choose the right i, or you will have to cancel the order and start a new lodge.

If you practice not have admission or cannot set up an email from the above list, y'all will need to contact Support who volition guide yous through other possible options for email verification. These are:

  • Updating the WHOIS records with an email address (an example of a website GlobalSign uses to check Who is records is networksolutions.com).
  • Creating a page on the website of the domain using instructions from our support team. This volition point control of the domain and allow the vetting team to ship the blessing electronic mail to Whatsoever alternative e-mail address.

NOTE: A defended support commodity guiding you through domain verification past approver electronic mail can be found here.

HTTP Verification

Using the HTTP Verification (also chosen Approver URL- or meta tag-) method, y'all can insert a random string provided past GlobalSign in the root page of your domain (for example domain.com). The directory chosen for this must be domain.com/well-known/pki-validation/gsdv.txt

Our verification organisation will exist able to detect the meta tag on the folio and verify the domain ownership. Nonetheless, our system cannot verify the domain if it redirects to some other page so make certain to disable all redirects.

Note: A defended support article guiding yous through domain verification past HTTP verification can be constitute here.

DNS TXT Tape

DNS TXT records entail implementing a lawmaking into the DNS TXT of the registered domain. You need to brand sure the string exactly matches what y'all were provided at the cease of ordering your document or from our vetting team. Also, you need to brand certain that the record is publicly accessible. Yous can use some free online tools to check your DNS TXT records. Alternatively, you tin can run a command in control prompt to see if there is a txt entry, for example: nslookup -type=txt domain.com

Note: A dedicated back up commodity guiding you through domain verification by DNS TXT record can exist constitute here.

Private Key Missing

Ordering an SSL/TLS certificate requires the submission of a CSR and in lodge to create a CSR a private primal has to exist created. Your private key matching your certificate is normally located in the same directory the CSR was created. If the private cardinal is no longer stored on your motorcar (lost) then the certificate will need to be reissued with a new CSR and therefore as well a newly created private primal.

Examples of error messages/situations which would indicate there is no private cardinal:

  • 'Private key missing' error message appears during installation
  • 'Bad tag value' error message appears during installation
  • Subsequently importing the document into IIS, the certificate disappears from the list when refreshed
  • When going onto your website, the site does not load in https://

No matter how convenient it seems, we want to discourage the use of online tools to generate CSRs. Those will also have your private fundamental, significant the security of your server may exist compromised in the futurity.

Notation: We offering many guides to assist you generate private keys and CSRs.

SAN Compatibility

With a subject alternative name or SAN certificate, there are several things to annotation before ordering:

  • UCC (Unified Communication) SANs tin exist selected for free. Those cover some direct subdomains of the Common Name (for example, domain.com):
    1. mail.domain.com
    2. owa.domain.com
    3. autodiscover.domain.com
    4. www.domain.com
  • Subdomain SANs are applicable to all host names extending the Common Name by one level. For case:
    • support.domain.com could be a Subdomain SAN for a certificate with the Common Name domain.com
    • advanced.support.domain.com could NOT be covered by a Subdomain SAN in a certificate issued to domain.com, equally it is non a straight subdomain of domain.com
  • FQDN (Fully Qualified Domain Proper noun) SANs are applicable to all fully qualified host names, unrelated to the Common Name
    • support-domain.net could exist a FQDN SAN in a certificate with the Common Name domain.com
    • support.domain.com would also be a valid FQDN for a certificate with Common Name domain.com, but roofing this option with a Subdomain SAN is the smarter choice
    • IP Addresses can not be covered by FQDN SANs
  • SANs for Public IP Addresses volition only work for registered and public Global IP Addresses, otherwise ownership cannot be verified
    • Wildcard SANs work the same way every bit FQDN SANs but will cover an unabridged subdomain level, no matter what stands for the asterisk
    • For example, the Wildcard SAN *.domain.com will cover support.domain.com, gcc.domain.com, mail.domain.com – and then on!

For the compatibility of the different SAN Types with different products, please see the tabular array beneath:

san compatability chart

Information technology is too possible to remove a SAN afterward your certificate has been issued.

Invalid CSR

If you are creating a renewal CSR, then yous will need to ensure the Common Name matches the one of your original CSR. The new CSR will not be the same since the private key must exist different. Yous may not use the same CSR once again, fifty-fifty if it seems convenient.

You can test a CSR by using the decoder in the Managed SSL Tab of your GlobalSign accounts. Should you not have that available, you lot tin can safely utilise online resources to check your CSR, as long equally you do non share your private key yous do not have to be concerned for their security. If in that location are any extra spaces or too many or likewise few dashes at the get-go/end of the certificate request, it volition invalidate the CSR.
-----Brainstorm Document REQUEST-----
-----END Certificate Asking-----

The Common Name You Have Entered Does Non Match the Base Choice

This error appears when you are ordering a Wildcard SSL Certificate merely have non included the asterisk in the Common Proper name of the CSR (east.g. a CSR with CN domain.com, rather than*.domain.com). Or if conversely, y'all accept entered *.domain.com with the CSR and not selected that you lot wish to order a Wildcard certificate.

Every bit earlier explained, the [*] represents all sub-domains you can secure with this type of certificate. For example, if you want to secure www.domain.com, mail.domain.com and secure.domain.com, y'all will demand to enter *.domain.com as the Mutual Proper noun in the CSR.
Note: Y'all cannot create a Wildcard with a sub-domain before the asterisk, e.one thousand. mail.*.domain.com, or double Wildcards, such as *.*.domain.com.

Central Duplicate Error

This error appears when you are using a individual key which has already been used. A private key and CSR must merely be used Once.

Y'all should generate a new private key and CSR on your server and re-submit the new CSR. The reason SSL/TLS certificates take a maximum validity (and this one being cut short repeatedly) is an endeavor to ensure that keys are exchanged frequently, therefore mitigating the take chances of undetected compromise.

Gild State Has Already Been Changed

order state has been changed

This error message more often than not appears when your guild has timed out. You should start the ordering process from scratch and to let u.s.a. know if the outcome persists. If information technology does, nosotros demand to run further checks on your business relationship.

NOTE: this error message can also be acquired by wrongly specified SANs. For case, if the CN is "world wide web.domain.com" and you lot specified sub-domain as "domain.domain2.com" which specifies a divide FQDN. Check the information about SANs above for clarification.

The SANs Options You Have Entered Exercise Non Match the SAN Options on the Original Document

This problem can occur for several reasons:

  • You lot added a space before or afterwards the SAN.
  • There is a typo in the information yous have provided.
  • You are inbound the Common Name (CN) of the certificate as a SAN. Following regulations, we will always add your Mutual Name as a SAN, this does not demand to exist specified.
  • You incorrectly enter the SAN equally a sub-domain, multi-domain name, internal SAN or IP. You need to choose the correct type of SAN which applies to the SAN. Delight likewise check the above data on different SANs.

Document Not Trusted in Web Browser

After installing the certificate, you may nevertheless receive untrusted errors in certain browsers. This happens when the intermediate certificate has not been installed or for some reason the GlobalSign Root Document is missing from the client connecting to your server. Unless the client has been heavily tampered with, this should not occur – our Root Certificates are embedded in virtually all modernistic operating systems and applications.

Running a health bank check on the domain will identify missing intermediate certificates. If the intermediate certificate is missing, use the following link to determine which intermediate is needed based on product type (DomainSSL, OrganisationSSL, ExtendedSSL, AlphaSSL etc).

Findout more nigh intermediate certificates and why we use them.

'Switch From Competitor' Error Bulletin

switch from competitor error message

When choosing the 'switch from competitor' pick in our certificate ordering system, you may meet the following error message:

The server hosting your existing certificate cannot be reached to ostend its validity. Delight obtain a re-create of your existing document and paste it in the box below. All competitive switches are subject field to review by GlobalSign'southward vetting team against the trusted issuers in the browser trust stores. If your document is not issued by a valid root CA Certificate, it volition be subject to cancellation and/or revocation.

This error message occurs when your current document is no longer valid. You should only cull this option if y'all are switching before your certificate with some other company expires.
This error message could also occur if your electric current document is not installed on the domain. Our system volition not be able to detect the validity in this case so you should untick this option and go through the normal ordering process.

If you have a valid certificate from a competitor that is non installed on the server then you can paste your CSR into the text box using the 'Switch from Competitor' pick. Encounter the below epitome.

Finally, this error message could prove when y'all have installed a certificate on your server but the CN is not the same equally the domain name. For instance, this can happen with a SAN certificate. In this example, simply untick 'switch from a competitor' and become through the normal ordering procedure.

If you are switching over to GlobalSign that'southward smashing! If you think you should be eligible for 30 days of free validity only if you cannot go through with the procedure only contact us and a team fellow member will reach out to you.

For more than help with full general SSL Certificate queries then visit the Full general SSL page on our support site.

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Source: https://www.globalsign.com/en/blog/top-ssl-certificate-errors-and-solutions

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